Job Description:

We are looking for someone who is a team player with outstanding people skills. If that describes you, please come join our team! We believe our Front Office Staff are the welcoming hands of our clinic, creating a first impression for our patients, clients, and customers. This position requires exceptional customer service.

Responsibilities and Duties

Major responsibilities of this role include: answering the office telephone professionally, greeting patients, registering patient accounts, verifying patient insurance, scheduling various appointments, forwarding messages appropriately, filing scanned documents, assisting in our billing department. Must have experience with electronic medical records.

Additional Responsibilities:

• Dependably opening and/or closing of clinic office
• Providing a professional and friendly experience on the telephones and in the front office for patients and vendors
• Create and maintain all patient files and ensure they are HIPAA compliant
• Various clerical duties as requested by Physicians, Leads, or Clinic Manager

Qualifications and Skills

Education:High School diploma or GED

Skills:

• Strong commitment and demonstration of excellent customer service and patient care
• Detail-oriented
• Ability to multi-task
• Excellent verbal and written English language skills
• Willingness to work independently and as a team player
• Experience with EMA is desired
• Basic accounting skills are beneficial

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Computer Skills: 1 year (Required)
• Customer Service: 1 year (Required)

Work Location: Multiple locations